Podcast/Blog

Welcome to the blog and podcast. Here I will post helpful tips and tricks to guide you in the insurance credentialing and billing process.

Insurance Answers Podcast episodes and show notes will also be featured here.

Episode 9 Dealing with Claim Denials

In Episode 9, Katia asks Danielle about why her claims would be denied and how to correct any claim errors. This one is an important one! Show Notes:

Episode 8 Understanding an EOB

In Episode 8: Understanding an EOB, Danielle asks Katia all about what an EOB is, how to review it, what it's used for, and what a provider needs to know about EOBs. Katia provides a clear description as well as some tips about the importance…

Episode 7 Filing a Claim, Finally!

Insurance Answers Podcast, Insurance News

In Episode 7, Katia asks Danielle all about the information needed to file a claim. Topics include, information needed from the client, from the provider, and more specific details about a claim. Show Notes: Helpful…

Episode 6 Verifying Benefits

Insurance Answers Podcast

In Episode 6, Danielle asks Katia how to verify a client's mental health benefits once you are an in-network provider. Katia discusses some common questions that come up when verifying benefits such as what to do when a client has a "carve…

Episode 5 Credentialing, the final steps!

Insurance Answers Podcast

In Part 3 of the Credentialing Series, Katia asks Danielle about the final steps to the credentialing process. Danielle answers questions about getting your contract, requesting fee schedules, and how you know you are effectively paneled.…

Episode 4 All About EAPs

Insurance Answers Podcast

In Episode 4 All About EAPs, Danielle discusses what an EAP (Employee Assistance Program) is, the benefits to clients and clinicians, as well as some of the cons to paneling with EAPs. She also shares some insider tips on how to find EAPs…

Embracing Insurance: A Spotlight Interview with Danielle Kepler, LCPC

In The Media

I was interviewed by Simple Practice for their Spotlight Blog Series. "Since venturing out from her group practice 9 months ago, Danielle Kepler, LCPC already has a full and profitable practice. Unlike many therapists who break out in hives…

Episode 3 I Did My CAQH, Now What?

Insurance Answers Podcast

In Part 2 of the Credentialing Series, Danielle asks Katia about the next steps after completing her CAQH profile. Katia answers questions about how to find insurance panels in your area and how to go about applying to panels. &n…

Episode 2 Credentialing Initial Steps: CAQH

Insurance Answers Podcast

In Part 1 of the Credentialing Series, Katia asks Danielle all about the first step in the credentialing process, making your CAQH profile. Show Notes:

Episode 1 Learning the Insurance Lingo

Insurance Answers Podcast

Katia and Danielle found an interactive way to provide easily understood definitions to all of the insurance jargon. Show Notes:

Episode 0 Intro

Insurance Answers Podcast

Episode 0 introduces Danielle Kepler, LCPC and Katia Callan, LCSW-C who joined forces to help answer questions regarding insurance, this episode helps explain what the focus of the podcast will be about and a little bit about why they developed…

Session 60: Switching Your Credentials for Solo Practice

In The Media

Danielle was a guest on Selling The Couch Podcast and talked about how to switch your credentialing from group to solo. Listen to the podcast and view the show note here.

Out of Network Billing TipsJuly 9, 2018 - 7:00 am
Here are some tips to ease out of network billing confusion: What/Who is Out Of Network? Clinicians who have not signed a contract with an insurance company and do not have to abide by a contracted rate. Can still be subject to insurance audits for medical necessity and are still considered a HIPAA-covered entity. […]
6 Tips to Get Through a Care Review With an Insurance CompanyJune 26, 2018 - 7:00 am
You go to check your voicemail after a long day of seeing clients and you hear the message you’ve been dreading. It’s a representative from an insurance company wanting to do a care review on one of your clients and they’ve asked you to call them back. AHHHHH—but wait! Don’t panic. You’ll be just […]
Insurance and Expanding into a Group PracticeMay 21, 2018 - 5:00 am
First of all—congratulations! If you are reading this post, that means you are at least thinking about expanding your practice and forming a group, which hopefully means you have a successful group practice or maybe just big dreams! For the sake of this blog post, I am going to assume that you are in a […]
What Clinicians Need to Know About the Interactive Complexity CPT Code (90785)May 7, 2018 - 10:25 am

Welcome to the blog and podcast. Here I will post helpful tips and tricks to guide you in the insurance credentialing and billing process.

Insurance Answers Podcast episodes and show notes will also be featured here.

Episode 9 Dealing with Claim Denials

Episode 8 Understanding an EOB

Episode 7 Filing a Claim, Finally!

Episode 6 Verifying Benefits

Episode 5 Credentialing, the final steps!

Episode 4 All About EAPs

Embracing Insurance: A Spotlight Interview with Danielle Kepler, LCPC

Episode 3 I Did My CAQH, Now What?

Episode 2 Credentialing Initial Steps: CAQH

Episode 1 Learning the Insurance Lingo

Episode 0 Intro

Session 60: Switching Your Credentials for Solo Practice

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